Future Horizon (est. 2021) has delivered hundred consulting projects across multiple industries. Our success rests on a 6‑step, metrics‑driven consulting services framework that makes every stage measurable and easy to scale.
Why a structured framework matters
- Save time – avoid trial‑and‑error loops.
- Transparent KPIs – each step ties to a quantifiable goal.
- Lower risk – pilot first, expand later.
- Smooth knowledge transfer – clear documents so your team can run the system long‑term.
The 6 Steps at a Glance
| Step | Typical Duration | Core Purpose | Key Deliverables |
|---|---|---|---|
| 1. Discovery Survey | 5–7 days | Gather 360° data | Current‑state report & raw‑data dashboard |
| 2. Deep‑Dive Analysis | 10–12 days | Pinpoint root causes | Root‑Cause Map, SWOT Matrix |
| 3. Strategy Blueprint | 7 days | Set roadmap & KPIs | 12‑month blueprint, KPI sheet |
| 4. Pilot Test | 4–8 weeks | Prove the concept | Pilot results & adjustment log |
| 5. Full Roll‑Out | 3–6 months | Achieve target KPIs | SOP pack, team training |
| 6. Hypercare | 90 days | Stabilise & optimise | Real‑time dashboard, kaizen plan |
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Step 1 – Discovery Survey
Stakeholder interviews, process walk‑throughs, and data collection deliver a shared, fact‑based starting point.
Step 2 – Deep‑Dive Analysis
Tools such as 5 Whys and the Fishbone diagram isolate true root causes; ABC costing separates value‑adding from waste.
Step 3 – Strategy Blueprint
We design an actionable roadmap—People, Process, Technology—anchored by a North‑Star KPI that guides every later decision.
Step 4 – Pilot Test
A limited‑scope Minimum Viable Process runs for 4–8 weeks; over 20 metrics are tracked and tuned before scaling up.
Step 5 – Full Roll‑Out
Standard Operating Procedures go live, staff train via on‑the‑job sessions and bite‑size e‑learning; cloud‑based ERP/CRM/OKR tools support growth.
Step 6 – Hypercare
For 90 days, 24/7 support plus weekly BI dashboards keep performance on track; monthly kaizen workshops fuel continuous improvement.
Benefits You’ll Notice
- 30 % faster go‑live compared with ad‑hoc methods.
- Cost savings by removing non‑value activities.
- Clear ROI thanks to milestone‑based KPIs.
- Agile adaptability—review‑and‑improve cycles built in.
FAQ
Is the 6‑step framework suitable for small companies?
Absolutely. Steps 2 and 3 can be compressed to focus on one critical pain‑point first.
How is pricing structured?
Fees are phased: discovery/analysis → strategy → implementation → hypercare. Every cost is outlined upfront.
When is a project considered complete?
When agreed KPIs reach ≥ 90 % for 30 consecutive days and processes run smoothly without extra support.
Ready to accelerate with consulting services?
📞 Hotline: +84 0325 1123 10
📧 Email: info@chantroituonglai.com
🗓️ Book a 30‑minute discovery call—response within 24 hours.
